• Meet Anil Dagia

    Meet Anil Dagia

    - ICF Credentialed Coach, PCC
    - Certified Trainer of Neuro Linguistic Programming
    - Trained in South Africa by Dr Terri Ann Laws
    - Trainer Member of ANLP CIC, UK
  • Unconventional, No Box Thinker

    Unconventional, No Box Thinker

    - Probably India's Most Innovative NLP Trainer
    - Creator & Master Trainer of Emotional Fitness GymTM
    - 1st NLP Trainer in India to offer NLP based training in Online mode
  • Trainer Who Does Not Use Powerpoint

    Trainer Who Does Not Use Powerpoint

    - Trained/coached over 10,000 people across 14 nationalities
    - Conducted Trainings in Dubai, South Africa & India
  • Highly Recommended

    Highly Recommended

    - Watch Video testimonials
    - More than 2000 skill endorsements on linkedin Read More
  • Interviewed by Times Of India

    Interviewed by Times Of India

    - Interview published on Front Page in Times of India - Pune Times dated 18-Oct-2013
    - India's most widely read English newspaper with an average issue readership of 76.5 lakh (7.65 million) !! Read More
  • Interviewed by Mid-Day in Sep-2013

    Interviewed by Mid-Day in Sep-2013

    - Interview published in Mid-Day dated 27-Sep-2013
    - The most popular daily for the Young Urban Mobile Professionals across India Read More
  • Interviewed for 2nd time by Mid-Day in Jul-2014

    Interviewed for 2nd time by Mid-Day in Jul-2014

    - 2nd Interview published in Mid-Day dated 10-Jul-2014
    - The most popular daily for the Young Urban Mobile Professionals across India Read More
  • Interviewed by MJ Shubhra of Radio One 94.3 FM in Nov-2013

    Interviewed by MJ Shubhra of Radio One 94.3 FM in Nov-2013

    - Interview aired on Raio One 94.3 FM on 27-Nov-2013
    - The most popular FM radio station across India Read More
  • Sample Client List

    Sample Client List

  • 1st ICF + NLP Dual Certification In One Training

    1st ICF + NLP Dual Certification In One Training

    - 1st NLP Training in India to be approved by ICF
    - Option of Distance Learning available through partnership
    - (disclaimers apply) Read More
  • Practical NLP that you can use in the Boardroom

    Practical NLP that you can use in the Boardroom

    - Probably the only NLP trainer in India who focuses on NLP that you can use
    - Does not focus on Therapy or Classroom Only type of learning Read More
  • Emotional Fitness Gym

    Emotional Fitness Gym

    - A unique model blending the fields of Neuroscience, Emotional Intelligence, NLP into a Fitness model Read More
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Dealing With Multi Generations... - Author Supriya Pujari

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icf nlp mumbai pune 5th element anil dagia multi generations

The team concluded the weekly review meeting. As they headed out to have coffee, the disgruntled group broke out in a chorus of complaints: “He just doesn’t understand the difference. After spending 14 years in this company, I feel unwanted as my experience is not used”. “I feel stuck as my ideas go unheard and I am expected to follow traditional ways. I hope I get heard the next time”. “I was focusing on the bottom line and there was absolute no reaction to that”.

Inside, the newly-appointed manager was talking to his superior. “The group is not functioning to its true potential. Their lack of innovative thinking and readiness to change are symptoms of this”. This manager, a recent B-school graduate, was appointed to handle a team of six members, whose age varied from 26 to 45 years. While they welcomed him with enthusiasm, they all had their concerns: The older group was worried about job security, while the younger ones about their ideas and career growth & stability. And the manager was worried about their flexibility to change.

A group managed by a new head often needs time to understand people, processes and structure to get going. New managers are expected to be aware of what capabilities each one of its members contributes to the group. Knowledge about aspirations and interests of others also needs to be understood. The perfect mix of capabilities and aspirations has to be glued to performance expectations.

At the same time, team members should be encouraged to talk about their expectations and challenges within team. Executives prefer to create their own goals for learning, take advantage of established competencies and favour problem solving educational techniques.

Mature teams are self-directed and goal oriented. Micromanaging them will not only hamper their productivity but would also hamper their innovative thinking. Here are some tips for teams as well as for managers that would help them produce better results:

Tips for Managers

  1. Take time to understand capability difference and learning curve of each team member
  2. Ensure there is relevance in capability, aspirations and performance expectations
  3. Ensure all performance expectations are communicated in a practical way
  4. Ensure learning & development initiatives are experiential in nature
  5. Understand how different generations define respect and authority
  6. Have ability to scale up and scale down based on team mix

Tips for Team Members

  1. Don’t carry prejudices towards younger or less experienced manager
  2. Communicate challenges openly and consistently till issues are resolved
  3. Be open to different perceptions and style of working
  4. Try to be objective driven and focus on content more. “What is said” is more important than “Who is saying it”
  5. Respect varied perspectives

While these tips will help initially, there are some indicators that may lead to disengagement of the team: Lack of ideas flowing horizontally and vertically; team members avoid you and reach out to other teams to share ideas; when role and goal clarity is demanded again and again and still there is no delivery.

Though these diverse multi-gen workforces have their own challenges, they are more productive than homogeneous teams. Let’s re-look at our recruitment and retention practices to nurture talent. A multi-gen workplace demands trans-generational solutions. Remember it was never shortage of people, it is shortage of talent.

Author - Supriya Pujari, ICF Credentialed Coach (ACC).

© Copyright Supriya Pujari (www.supriyapujari.com), Pune

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